Legal
1. Packages
Bronze (1 session a week) is £120 a month. Silver (2 sessions a week, plus a bag of creatine) is £216 a month. Gold (3 sessions a week, plus a bag of protein) is £288 a month. Packages run for 6 months.
2. Payment
Payment is due in full every month, on the agreed date, by standing order. An upfront payment for any remaining sessions in the first month is made before training starts. Sessions are only booked once payment is made; missed payments mean booked sessions are forfeited.
3. Health forms
Before your first session you complete a health questionnaire (PAR-Q) and a consultation, and tell your trainer about any condition that could be affected by exercise.
4. Session length and timekeeping
Each session lasts one hour unless agreed otherwise. Sessions start and end on time. If you are late, your session may be shortened.
5. Cancelling or rearranging a session
Give at least 24 hours’ notice to cancel or rearrange. After that, the session is forfeited and not reimbursed. Rearranging later than 24 hours may be agreed case by case.
6. Refunds
Payments are non-refundable. If WH Personal Training cannot continue to provide training, you are refunded for any outstanding sessions. This does not affect your statutory rights.
7. Injury and illness
If injury or illness stops you training, provide a doctor’s note. Your standing order is then frozen for the length of the note, and that time is added to the end of your package.
8. Holidays
Give at least 2 weeks’ notice of holidays. Sessions missed are owed to you and made up. Your trainer gives 2 weeks’ notice of his holidays and makes up any sessions owed before or after.
9. Risk and liability
Exercise carries a risk of injury. Results depend on your commitment inside and outside sessions. The trainer is not liable for injury except where caused by gross negligence or intentional misconduct.
10. Your agreement
WH Personal Training is an independent, self-employed trainer. Signing the client agreement forms a contract for the length of your package.